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Commitment

Mission Statement

It is the aim of G.I. Hopley Ltd to turn the ideas and dreams of our clients into successful realities while adhering to the client’s needs and budgets. We will strive to create a successful relationship with our clients by proving our commitment in always providing superior services at the lowest cost while maintaining the highest of standards. We maintain our valuable client relations by continuing our dedication to client satisfaction, quality workmanship and integrity.

Vision Statement

Our vision is that G.I. Hopley Ltd is the most sought after medium sized general building contractor serving in the Craven area and beyond. We will carry out this vision by adhering to our ‘commitment statement’.

Commitment Statement

G.I. Hopley Ltd is dedicated to expanding its efforts to grow profitable as a first-class general contractor committed to total client satisfaction: growth will be progressive but controlled so that we may continue to provide personal service to our clients.

We will monitor our markets to identify new opportunities for expanding our services.

We will maintain our valuable client relations by continuing our dedication to client satisfaction, quality workmanship and integrity.

We are committed to minimizing the impact of construction on the surrounding area and ensuring the safety of everyone involved in the project .

Many people stay in their homes during an extension or refurbishment project. We strive to make the construction process as easy to live with as possible, and to address concerns you may have. We will keep you informed about the schedule and progress and any details that you may need to decide upon and pay personal attention to our projects from start to finish.

Committed to furtherance of competence and health and safety in the workplace.

Promise

G.I. Hopley Ltd is a professional company that starts with a promise:

• Highest level of service, work complete on time and within budget
• We will provide exceptional customer service from first brief to handover
• Very competitive prices
• Offer a comprehensive service based on the experience and expertise of our team and provide value for money
• Carry out the appropriate insurances and comply with all current building regulations
• Develop longstanding customer relationships
• Respect our clients property and security.

We promise to make a difference

Values

G.I. Hopley Ltd value people that:

• Communicate information in an accurate, complete and timely manner
• Take ownership of their actions and learn from their mistakes
• Present solutions instead of problems
• Anticipate and eliminate situations instead of reacting to them
• Do what they say they are going to do
• Present themselves and their surroundings in a clear organised manner.

Investors in People

Since 2006 the company has been actively involved in developing and embedding Business, Training and Review Plans with monthly appraisals being a key factor to help identify possible training needs. Everyone employed within the business is given the opportunity to discuss their own performance and individual targets via our Performance Review procedure. This gives everyone a constructive approach to helping achieve individual targets and maintaining focus on the Business direction, giving a positive sense of worth within the organisation. Because of this implementation, the company, early in 2008, was accredited with the 'Investor in People' status - a leading Business Standard which demonstrates the commitment made to the training and development of company staff.

G.I. Hopley Ltd is committed to serving young local people with employment; and, for many years has taken part in the Apprenticeship Scheme which is run by the Construction Industry Training Board. Apprentices are taken on board attending the local colleges one day a week while also working on site for the remainder ensuring all round practical and theory education. All apprentices work through a two or three year programme guaranteeing them with an NVQ Level in their prospective trade.

Environmental Policy (320Kb PDF)  Quality Policy (320Kb PDF)